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Privacy Policy

This pri­va­cy pol­i­cy sets out how Moun­tain Mad­ness, Inc. (MMI) uses and pro­tects any infor­ma­tion that you give Moun­tain Mad­ness, Inc. when you use this website.

Moun­tain Mad­ness, Inc. is com­mit­ted to ensur­ing that your pri­va­cy is pro­tect­ed. Should we ask you to pro­vide cer­tain infor­ma­tion by which you can be iden­ti­fied when using this web­site, you can be assured that it will only be used in accor­dance with this pri­va­cy statement.

Moun­tain Mad­ness, Inc. may change this pol­i­cy from time to time by updat­ing this page. You should check this page from time to time to ensure that you accept any changes.

What We Collect

We may col­lect the fol­low­ing information:

  • name and job title
  • con­tact infor­ma­tion includ­ing email address and phone numbers
  • demo­graph­ic infor­ma­tion such as post­code, pref­er­ences and interests
  • oth­er infor­ma­tion rel­e­vant to cus­tomer sur­veys, mail­ing lists for receiv­ing mar­ket­ing pieces, and/​or par­tic­i­pa­tion in a MMI trip.
  • pass­port data, med­ical info, and oth­er for use in prepa­ra­tion of your trip
  • What we do with the infor­ma­tion we gather
  • We require this infor­ma­tion to under­stand your needs, make logis­ti­cal arrange­ments, and pro­vide you with a bet­ter ser­vice, and in par­tic­u­lar for the fol­low­ing reasons:
  • Inter­nal record keeping.
  • We may use the infor­ma­tion to improve our prod­ucts and services.
  • We may peri­od­i­cal­ly send pro­mo­tion­al emails about new prod­ucts, spe­cial offers or oth­er infor­ma­tion which we think you may find inter­est­ing using the email address which you have provided.
  • From time to time, we may also use your infor­ma­tion to con­tact you for mar­ket research pur­pos­es. We may con­tact you by email, phone, fax or mail. We may use the infor­ma­tion to cus­tomize the web­site accord­ing to your interests.
  • For both domes­tic and inter­na­tion­al trips we often are required to pro­vide vital infor­ma­tion, such as pass­port info, to con­firm ser­vices for your trip, such as, but not lim­it­ed to, hotel reser­va­tions, climb­ing or trekking per­mits, air­line reser­va­tions, and so forth.


We are com­mit­ted to ensur­ing that your infor­ma­tion is secure. In order to pre­vent unau­tho­rized access or dis­clo­sure, we have put in place suit­able phys­i­cal, elec­tron­ic and man­age­r­i­al pro­ce­dures to safe­guard and secure the infor­ma­tion we col­lect online.

How we use cookies

A cook­ie is a small file which asks per­mis­sion to be placed on your com­put­er’s hard dri­ve. Once you agree, the file is added and the cook­ie helps analyse web traf­fic or lets you know when you vis­it a par­tic­u­lar site. Cook­ies allow web appli­ca­tions to respond to you as an indi­vid­ual. The web appli­ca­tion can tai­lor its oper­a­tions to your needs, likes and dis­likes by gath­er­ing and remem­ber­ing infor­ma­tion about your preferences.

We use traf­fic log cook­ies to iden­ti­fy which pages are being used. This helps us analyse data about web page traf­fic and improve our web­site in order to tai­lor it to cus­tomer needs. We only use this infor­ma­tion for sta­tis­ti­cal analy­sis pur­pos­es and then the data is removed from the system.

Over­all, cook­ies help us pro­vide you with a bet­ter web­site, by enabling us to mon­i­tor which pages you find use­ful and which you do not. A cook­ie in no way gives us access to your com­put­er or any infor­ma­tion about you, oth­er than the data you choose to share with us.

You can choose to accept or decline cook­ies. Most web browsers auto­mat­i­cal­ly accept cook­ies, but you can usu­al­ly mod­i­fy your brows­er set­ting to decline cook­ies if you pre­fer. This may pre­vent you from tak­ing full advan­tage of the website.

Links to other websites

Our web­site may con­tain links to oth­er web­sites of inter­est. How­ev­er, once you have used these links to leave our site, you should note that we do not have any con­trol over oth­er web­sites. There­fore, we can­not be respon­si­ble for the pro­tec­tion and pri­va­cy of any infor­ma­tion which you pro­vide whilst vis­it­ing such sites and such sites are not gov­erned by this pri­va­cy state­ment. You should exer­cise cau­tion and look at the pri­va­cy state­ment applic­a­ble to the web­site in question.

Controlling your personal information

You may choose to restrict the col­lec­tion or use of your per­son­al infor­ma­tion in the fol­low­ing ways:

if you have agreed to us using your per­son­al infor­ma­tion for direct mar­ket­ing pur­pos­es, you may change your mind at any time by writ­ing to or email­ing us at info@​mountainmadness.​com

We will not sell, dis­trib­ute or lease your per­son­al infor­ma­tion to third par­ties unless we have your per­mis­sion or are required by law to do so. We may use your per­son­al infor­ma­tion to send you pro­mo­tion­al infor­ma­tion about third par­ties which we think you may find interesting.

If you believe that any infor­ma­tion we are hold­ing on you is incor­rect or incom­plete, please write to or email us as soon as pos­si­ble, at the above address. We will prompt­ly cor­rect any infor­ma­tion found to be incorrect.